Shipping & Returns

  

 Delivery option

Cost

FREE DELIVERY:

We offer FREE  standard UK delivery on orders over £50

FREE

STANDARD DELIVERY:

3-5 working days

£3.99

EXPRESS DELIVERY: 

2-3 working days

£4.99

NEXT DAY DELIVERY: 

Orders placed 12pm (Mon-Thu only)

£8.99



Please note that we do not send out orders at weekends or on bank holidays. If you place an order on a Friday, Saturday or Sunday, your order will be processed the following Monday. If you place an order on a bank holiday, your order will be processed on the next working day.

DELIVERY OUTSIDE OF THE UK

We offer able to offer International delivery the cost is based on size, weight & location please place your order and we will contact you with the shipping cost. 

HAVE A QUESTION? GET IN TOUCH.

Should you require any further information regarding delivery options or urgent orders please email us at hello@planitpretty.co.uk 


RETURNS POLICY

If you want to return or exchange products, you can, as long as we receive them back to our offices 10 days from the date of delivery. Returned items must be in a resellable condition.

Please note that we are unable to accept returns on confectionery, personalised products, pants, hosiery or wigs.

We are also unable to cover return postage costs. All refunds, therefore, are made minus original postage and packaging costs. Postage and packaging costs are NOT refundable. We will make refunds back to the original method of payment. Refunds will be made within 28 days of receiving your returns parcel.

If you wish to discuss returning any items, please contact our customer service team within the 7 days via the ‘Contact Us’ form.